What should I do if I receive the wrong item or shade?Updated 9 months ago
In the event that you receive a product that is different from what you ordered, such as an incorrect tinted moisturiser shade, our 30-day refund guarantee covers the return for an exchange or refund. You may send the incorrect item back to:
HighBorn Returns Team
Unit 11 Anvil Centre
Prospect Business Park
Prospect Way
SWANAGE
BH19 1EJ
Remember to include your name, email, address, and order number, and specify in a note whether you prefer a refund or an exchange, including the correct shade you desire.