What do I do if my order is delayed?Updated 14 days ago
Check your dispatch email for the available tracking link and carrier details. If the parcel has not arrived within the quoted period, tracking is unavailable, or the information seems wrong, contact [email protected] so our team can investigate.
We cannot confirm that a parcel is on its way or guarantee its arrival without checking the order and carrier information. See our Shipping & Delivery policy for the published delivery guides.