How can I manage my subscription?Updated a year ago

If you have a subscription with us, you have the flexibility to manage it according to your needs. Should you wish to cancel your subscription, kindly note that it can be done effortlessly, and we will promptly take care of the cancellation for you. Additionally, if you find that you would like to modify the timing of your repeating orders—for example, to postpone them by a month or more—you have the freedom to do so. By doing this, you will continue to enjoy the advantage of the designated percentage discount offered with each recurring order. Moreover, if at any time you desire to reactivate your subscription, you are welcome to do so at your convenience and at the same price to avail the discount benefits.

It's also worth noting that as a subscriber, you will be notified via email before any upcoming order is processed. This is a gentle reminder to provide you with the opportunity to either proceed with, postpone, or cancel the impending order. Once an order is confirmed, and payment has been made, you will receive another email to inform you when the order has been dispatched. Remember, our subscription service is designed to be tailored to your schedule, allowing you to select the time intervals between orders that best suit your needs—be it in days, weeks, or months.

If you ever find that you have a sufficient stock of our products at the time of renewal, you have the option to pause the repeat order for a predetermined duration. This ensures that you maintain the benefit of the subscription's percentage discount while not receiving products more frequently than needed. Customer satisfaction is paramount to us, and we aim to provide a subscription service that truly accommodates your individual requirements.